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Support Center

Welcome to our support center! Customers' satisfaction is the best gift for us. We promise that we will deal with emails within 24 hours after receiving them. We will try our best to provide you with the best video and audio software and services. Please do not hesitate to contact us.


1. How long will I receive my keycode after the purchase?
Once your order has been validated, our system will automatically send the registration info to your e-mail instantly. If you did not receive it on time, perhaps it has been tagged as a spam or it’s because of the delay of Internet of system glitches.

2. Retrieve the key code if you're encountering one of the following problems:
The key code of the product you purchased is lost.
You already purchased the program, but didn't receive the key code.
The key code becomes invalid after you purchased the software.

You can find useful information about the software in Guide page.

If you're experiencing any problems or difficulties using Aovsoft products, please contact support@aovsoft.com
For market corporation, suggestions and feedbacks about our site, please contact market@aovsoft.com